Terms of Service

1. Agreement to Terms

These Terms of Service ("Terms") govern your access to and use of the website, content, communications, and services provided by The Black Friday Agency ("Betweener Engineering," "we," "us," or "our"), including financing inquiries, website forms, email communications, phone calls, and SMS/text message communications.

By accessing our website, submitting a form, communicating with us, or opting in to receive messages from us, you agree to be bound by these Terms.

2. Nature of Services

The Black Friday Agency provides information, consulting, advisory, and support services related to identity engineering, category creation, visibility systems, and related disciplines.

Submitting an inquiry does not constitute a commitment or guarantee of services. All engagements are subject to review, qualification, and applicable terms.

We do not guarantee that any specific request will be approved or offered on specific terms.

3. Eligibility

You must be at least 18 years old and legally able to enter into a binding contract to use our website, services, or SMS program.

By using our website or submitting information to us, you represent that:

• You are at least 18 years old.
• You have the authority to submit the information provided.
• The information you provide is accurate, complete, and not misleading.
• You will not use our website or services for any unlawful or fraudulent purpose.

4. SMS / Text Message Terms

By providing your mobile phone number and opting in to receive SMS/text messages from The Black Friday Agency, you consent to receive recurring text messages related to your inquiry, application status, document requests, scheduling, reminders, account updates, follow-up communications, and related services.

Program description: SMS messages may include account-related, transactional, conversational, and service-related communications regarding your inquiry or relationship with us.

Consent: Consent to receive SMS messages is not a condition of any purchase or service.

Message frequency: Message frequency varies based on your interaction with us.

Message and data rates: Message and data rates may apply depending on your mobile carrier plan.

STOP instructions: You may reply STOP at any time to unsubscribe from SMS messages. After you opt out, we may send one final confirmation message confirming that you have been unsubscribed.

HELP instructions: You may reply HELP for assistance, or contact us at [email protected].

Carrier disclaimer: Mobile carriers are not liable for delayed or undelivered messages.

No sharing or selling of SMS consent: We do not sell, rent, share, or disclose your mobile phone number, SMS opt-in data, or text messaging consent with third parties or affiliates for their marketing or promotional purposes.

SMS service providers: Text messaging originator opt-in data and consent will not be shared with third parties, except with aggregators and service providers necessary to deliver SMS communications.

Please see our Privacy Policy for additional details about how we collect, use, store, and protect SMS-related information.

5. Acceptable Use

You agree not to:

• Submit false, misleading, incomplete, or fraudulent information.
• Use our website, forms, or SMS program to harass, threaten, defame, abuse, or harm any person or entity.
• Attempt to reverse engineer, scrape, copy, disrupt, or gain unauthorized access to any part of our website, systems, forms, CRM, communications, or technology.
• Use our services in violation of any applicable law or regulation, including but not limited to TCPA, CAN-SPAM, consumer protection laws, privacy laws, advertising laws, or state and federal regulations.
• Interfere with the security, functionality, or availability of our website or services.

6. Intellectual Property

All content on our website and in our materials, including logos, text, graphics, designs, images, videos, documents, forms, software, trademarks, service marks, and other materials, is owned by The Black Friday Agency or its licensors and is protected by intellectual property laws.

You may not copy, reproduce, distribute, modify, display, sell, license, or create derivative works from our content without our prior written consent.

7. Third-Party Providers and Links

Our website or services may include links to third-party websites, service providers, software platforms, or other external resources.

We are not responsible for the content, privacy practices, terms, decisions, or actions of any third-party provider. Your interactions with third parties are solely between you and those third parties.

8. No Professional Advice

Information provided through our website, forms, calls, emails, SMS messages, or other communications is for general informational purposes only.

Nothing on our website or in our communications should be considered legal, tax, accounting, investment, financial, or professional advice. You should consult your own qualified advisors before making financial, legal, tax, or investment decisions.

9. Disclaimers

Our website, content, communications, and services are provided on an "as-is" and "as-available" basis.

To the fullest extent permitted by law, The Black Friday Agency disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, accuracy, availability, non-infringement, and suitability for your specific needs.

We do not guarantee that:

• Our website will be uninterrupted, secure, or error-free.
• Any request will be approved or fulfilled.
• Any third-party provider will offer specific terms.
• Any information on the website will always be current, complete, or free from errors.

10. Limitation of Liability

To the fullest extent permitted by law, The Black Friday Agency and its owners, officers, employees, contractors, affiliates, agents, service providers, and representatives will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages.

This includes, but is not limited to, loss of profits, loss of revenue, loss of data, loss of goodwill, business interruption, missed opportunities, or damages arising from your use of our website, services, SMS program, communications, or inquiries.

11. Indemnification

You agree to indemnify, defend, and hold harmless The Black Friday Agency and its owners, officers, employees, contractors, affiliates, agents, service providers, and representatives from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys' fees, arising out of or related to:

• Your use of our website, services, or SMS program.
• Your breach of these Terms.
• Your submission of false, inaccurate, misleading, or incomplete information.
• Your violation of any law, regulation, or third-party right.
• Your misuse of any information, materials, or services provided by us.

12. Privacy

Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, disclose, and protect your information.

By using our website, submitting information, or opting in to communications, you acknowledge that you have reviewed and understand our Privacy Policy.

13. Governing Law

These Terms are governed by the laws of the applicable State, without regard to its conflict-of-law principles. Any dispute arising out of or relating to these Terms, our website, services, or communications will be resolved in the appropriate state or federal courts, and you consent to personal jurisdiction and venue in that jurisdiction.

14. Changes to These Terms

We may update or modify these Terms from time to time. The "Last updated" date at the top of this page reflects the most recent revision.

Your continued use of our website, services, or SMS program after changes are posted means you accept the updated Terms.

15. Contact Us

Questions about these Terms or our SMS program? Contact us at: